juliana s Yek

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Verified Reviewer
| map-marker Berlin, Land Berlin

Problem with my lds planet profile

I open my lds planet profile on Friday 22/07/2022 which I make the subcribtion on the 23/07.2022, I check back on my profile today 24/07/2022 the error message is access to my account is not available, please kindly help me rectify the problem so I can enjoy people media service
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Rihana Fxt
map-marker New York, New York

Useless

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Can't use my account. I paid for my account for 6 months and I can't get to use my account. This is so messed up
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Preferred solution: Let the company propose a solution

User's recommendation: Never

Travis G Cbr

A total money-waster compared to J4Flirt.com

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If you use your common sense and stay away from occasional easily recognizable scammers, this site can actually give good results. Another great dating platform is J4Flirt.com - if you aren't ugly you will meet lots of hotties swooning over you and wanting some passion. Things tend to happen quickly there, as well as on People Media, if you know how to talk to a woman and if you don't act like a *** (at least not in your first few messages lol)
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Loss:
$150
Pros:
  • Worse site ever
Cons:
  • Took my money
  • Lack of customer service

Preferred solution: Full refund

William P Xww

Ripped off

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Ripped off ripped off ripped off ripped off ripped off ripped off ripped off ripped off ripped off ripped off ripped off ripped off
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Loss:
$200
Cons:
  • Non responsiveness
  • Few quality controls incomplete profiles
  • Csite has no real living people for cutomer service

Preferred solution: Price reduction

Horace H Lon
map-marker Punta Gorda, Florida

Canceling service

Need to cancel my subscription, it want let me. Requesting a refund for service unused. Why do I have to go through this just for a cancellation.
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Preferred solution: A cancellation of subscription.

User's recommendation: Don’t do it!!!

Deborah H Rog

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't Pay to Join Site

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People Media - Can't Pay to Join Site

This is my third and final message since you obviously don't care enough about taking my money to solve my problem, but I'll try one more time with this message. I've been trying to join Black People Meet for a week.

Every time I try to use a debit or credit card to pay for service, I get an error message saying my card was denied. None of my cards are in arrears; all are valid and I have used them repeatedly this month. Your site is the only place I have not been able to use any of my cards. I think you have a technical issue that should be resolved.

Based on how many complaints you get with the Better Business Bureau, it's clear you are lackadaisical about fixing these issues.

My contact info is below. If you want me as a customer, please contact me so that I can pay.

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Pros:
  • Lots of choices
Cons:
  • No way to sort messages
  • Can only contact company via email
  • Few quality controls incomplete profiles

User's recommendation: Sign up for this service with low expectations and they'll be met. But I had lots of messages and wanted to respond.

1 comment
Guest

I can’t join the site and I don’t understand why.Please give me a solid reason.Last time I was on, I was kicked off without a refund. That not right!!!

Marsha W Xks
map-marker Bradenton, Florida

Cancelled auto renewal. Still got charged. Cannot log in because I already cancelled

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This is a phone call not a survey!!!!!!! I cancelled my renewal and still got charged. I want a full refund!!!
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Loss:
$119

Preferred solution: Full refund

User's recommendation: Forget this-totally not worth it

Sandrine G Tly

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Verified Reviewer

Disappointed

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I decided to join the BLK dating application a couple months back to try a different approach to meeting new people. My experience was only good for a couple months until I encountered an aggressive user.

I was very cautious with the app because not everyone has good intentions. I had encountered a user who I exchanged numbers with thankfully I had a fake number as a way of protecting myself. I only had one phone conversation with this user and I was not pleased with there tone or demeanor so I chose to block their number. They decided to contact me from different numbers even going as far as texting me repeatedly calling me derogatory names.

Glad I never met this person, but I called customer care and reported the incident. They did not handle it well. My account was disabled and I was given false information.

I tried submitting evidence of calls and texts to show proof of what happened and they would not give me the right contact info. Harassment is a serious matter and should be handled as such unfortunately I was not treated fairly.

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Loss:
$77
Pros:
  • Lots of people
Cons:
  • Unprofessional
  • Dishonesty
  • Constant frustrations

Preferred solution: Let the company propose a solution

Renee G Hjr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Unauthorized charge

People Media - Unauthorized charge
Unauthorized charge for renewal. I indicated I did not want auto renew. Please reimburse asap.I will inform you should I desire to renew.
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Loss:
$114
Pros:
  • Timely daily information
Cons:
  • To be billed afer i cancelled

Preferred solution: Full refund

User's recommendation: Send email or text to ask if they want to renew

Anonymous
map-marker Mesquite, Texas

Don't have enough money til next month to start

That's all. I just can't start purchasing products until June. But then I'm in! No money until June. But I'm really excited to be signed up with this service! I don't know how many times I can say the same thing.
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User's recommendation: Be ready before you sign up.

John H Xsn

Unable to log in

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About once a month auto login fails, fill in email and latest password. Wrong!!! After About 3 tries receive error message 403 and thereafter cannot get past error message page.
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Pros:
  • No way to correct login issuues
  • No way to correct their online issues

Preferred solution: Deliver product or service ordered

User's recommendation: Go elsewhere

Jean Marie H

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Verified Reviewer

Need to be refunded

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I need to get refunded for Black People meet date site, I did not get was I was expecting nothing was done since I created it
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Loss:
$22

Preferred solution: Full refund

User's recommendation: Great customer service

James M Xig
map-marker Mobile, Alabama

Terrible

I am in customer service the customer service experience was terrible.No empathy and definitely a language barrier. The agent kept repeating themselves you could tell that they was reading from a scripted
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Loss:
$50
Pros:
  • Constant frustrations
Cons:
  • Deceit

Preferred solution: Full refund

User's recommendation: No I want

John S Lcg

Totally stuck

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Is there a way tostack responses from the same person?Otherwise, I have pages and pages of single messages, which is ridiculous.
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Preferred solution: Deliver product or service ordered

Mark G Wfa
map-marker Brooklyn, New York

Subscription

Please do not renew my subscription.I had a good time and found somebody thank you! So please do not renew my subscription. Thank you!
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Preferred solution: Do not renew my subscription

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