People Media Phone Numbers and Emails

Customer Service:

  • (866) 727-8920

People Media Contact Information

People Media Website:

People Media Online Chat:

Corporate Office Address:

People Media, Inc.
PO Box 12627
Dallas, Texas 75225
United States
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People Media Rating Based on 148 Reviews

Rating details

1.6
more details
Customer service
Website
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of People Media Customer Service Calls

1K TOTAL
CALLS
02:32 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call People Media Customer Service?

Activation/ Cancellation Question:

  • “Wish to cancel my subscription to our time”
  • “Cancellation”
  • “Had cancelled awhile back and a oayment was taken from me on April 29 would like my refund please”

Account Question:

  • “Someone hacked my account”
  • “Password issues”
  • “I am having trouble with password”

Payments and Charges Question:

  • “Incorrect charge”
  • “Unwarranted charges”
  • “To dispute a charge”

Refund Question:

  • “Refund for 3-3-18 billing”
  • “Refund me back my money”
  • “Full refund i never signef up for this”

Request for Information Question:

  • “Need help with logging into ourtime”
  • “Confirm that I am not a member”
  • “Want my status taken off divorced.”

Website/ Application Question:

  • “Cant get on site”
  • “The site signed me up I Do Not want it had it before”
  • “Application”

Cards Question:

  • “Credit card change”
  • “Credit card rejected for 3 month our time subscription”
  • “Taking money from my card”

Staff Question:

  • “Us my service working”
  • “Disruption in service”
  • “Discontinue Ourtime Dating Service”

Product/ Service Question:

  • “OurTime app not working I paid for a subscription and it wants me to pay again.”
  • “My computer crashed & need some help”
  • “Membership issue”

Shipping and Delivery Question:

  • “Have not recieved my refund”
  • “Cannot get the correct support”

Other Question:

  • “Can't log on”
  • “Fraud”
  • “Says 403 forbidden denied access”

About

Top People Media Services

Membership, Customer Care, Online Dating

Top People Media Products

Account, Website

People Media Pros and Cons

Pros: Worse site ever, Customer service, Ability to filter candidates, Plans were fine, No way to correct their online issues

Cons: Customer service, Spammers, Site frequently does not honor the filters, Non responsiveness, Hackers changing members profiles

Related Companies

IAC, POF, Tinder, Match, Angies List

Summary

People Media is a sister company to OKCupid and Match.com. It is operated by IAC and during the last decade the company became one of the leading online personals providers for that men and women who are seeking their love with the help of online dating services. It is more than just an online dating site where singles seek for their perfect match. It is a specialized community where people connect for the aim to build relationships. People Media offers to set connection between singles of different interests, background, and stage of life. It has 3 online communities. They are OurTime.com, BlackPeopleMeet.com, and SingleParentMeet.com.

People Media reviews and complaints

People Media is ranked 74 out of 362 in Dating and Social Networking category

Area Served

USA

Payment Methods

VISAMasterCardPayPal

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