Paull R

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Verified Reviewer
| map-marker West Sacramento, California

Credit card

Taking money from credit card you are not authorized to do. Stop taking money from my credit card. You have no right to do it !!!
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Jev M

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Verified Reviewer

VERY POOR CUSTOMER SERVICE!!!!

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People Media - VERY POOR CUSTOMER SERVICE!!!!
People Media - VERY POOR CUSTOMER SERVICE!!!! - Image 2
People Media - VERY POOR CUSTOMER SERVICE!!!! - Image 3
People Media - VERY POOR CUSTOMER SERVICE!!!! - Image 4

I was offered a 7 day complimentary trial 10 days ago. I have not been able to gain access to my account for 10 days now.

I have contacted customer service several times but got no assistance!!! I am asked the same questions over and over again, I reply with my answers but still nothing is working. I have done everything possible with troubleshooting on my end, I have reset my password multiple times, I am in the US and I am using an iPhone. I have attached previous messages I have sent , and the error I keep getting when trying to access my account.

I AM NOT ABLE READ MY MESSAGES OR VIEW PROFILES!!! THIS IS SO FRUSTRATING AND VERY ANNOYING!!!

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Preferred solution: I would like to get access to use my 7 day complimentary offer.

Terry W Ecq

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Verified Reviewer

Cancellation never cancels product

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I have a cancelled account and they keep pulling money from my acct. f...ers get your *** together. reimburse me for cancelled policy. i never used your account in the first place
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Loss:
$34

Preferred solution: Full refund

CAROLYN h Ghq

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Verified Reviewer

Fraudulent charge on my account

`I have been charged $79.47 on my visa card for membership in Match.com that I cancelled my membership with them several months ago. Transaction # 7Cv31658D109**** Invoice # 2712**** Dated Mach 18,2024. I want a refund of the $79.47 you charged me. I am also notifying my bank of this charge I did not authorize.
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Loss:
$79
Cons:
  • Fraudulent charge

Preferred solution: Full refund

User's recommendation: do not do business with these people

Antario Ysf

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Verified Reviewer

No way to contact this company

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Will not stop automatic payments No where to login to cancel Do not use this service How can I get answers to stop these payments Farce
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Loss:
$100
Cons:
  • Not used

Preferred solution: Full refund

User's recommendation: Don’t use

Anna M Elv

I asked to not have my people media renewed several months ago and u renewed it anyway

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I dont want my people media renewed I told u this several months ago and u did it anyway. It forsure has not been worth the cost I paid for it
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Loss:
$168

Preferred solution: Full refund

User's recommendation: Not to be a member of people media

Helen D Hsk

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Verified Reviewer

Refund and remove auto pay for BPM account

My name is Helen Daly, on 2-5-24 I canceled my account with BPM and assumed it would also stop payments from being taken from my bank account, on 2-10=24 $15.00 was deducted from my account anyway, I called the customer service number (866-727-****) and tried to follow directions given to stop auto pay, however your directions do not match options given on the account, so I was unable to get to the option to remove auto pay,However I will like this $15.00 credited back to my bank account and I want no other payments automatically taken from my bank account as the confirmation number I received (Helen202411****836) on 2-11-24 tells me I am no longer a member, Please let this be the point of resolution, Thank You...HelenDaly

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Loss:
$15
Pros:
  • Good way to meet people
Cons:
  • Bad way to meet people

Preferred solution: Full refund

Wayne T Qzm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Renewal to a higher price without my authorization

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People Media - Renewal to a higher price without my authorization
Please cancel my subscription immediately. You charged my account an additional $5.00 recently without advising or notifying me of a price increase. Its not only unfair, but definitely unethical and perhaps illegal. This is not a site I want to be affiliated Wayne Thomas
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User's recommendation: Make sure you don’t do recurring payments with this company

Olav S Crh

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Verified Reviewer

Total trash comparing to J4Dating.com

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I learned my fair share of lesson and left Peoplemedia because of a giant number of fake profiles. They are not Mormons and they know nothing about it you find it out when you start talking about it.

I found more Mormons on J4Dating.com - I joined it after I left PM with heavy and broken heart. I was incredibly pleased with this site. Even though it is not positioned as Mormon dating site, but they do have many genuine Mormon women and you can easily find them if you use filters.

The women are very beautiful there! I started relationship with one lady and she is really making me the happiest man on earth.

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Loss:
$190

Preferred solution: Full refund

1 comment
Guest

Obvious planted positive review, as are the others! They all basically read the same.

Darlene N Gyv

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Verified Reviewer

I have been trying to call to cancel this subscription

Your phone rings, busy all day. I have been calling and calling and calling to cancel this subscription and I cannot get through. Please cancel my subscription and refund my automatic payment that you took.
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Loss:
$121
Cons:
  • Specified
  • You cannot get through to customer service at any time during the hours

Preferred solution: Full refund

Cynthia S Hoo

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Verified Reviewer

Yes, I play my money and I want it back or else you put me on my sister and got my pictures

People Media - Yes, I play my money and I want it back or else you put me on my sister and got my...
People Media - Yes, I play my money and I want it back or else you put me on my sister... - Image 2
I paid my money on my credit card and I'm not playing. I want my money back or else I'm a call the bank. I did it last night and Im gonna call my credit card company. Dont play games with me and take my money or take my picture day or something.
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Preferred solution: Price reduction

User's recommendation: if you don’t get the problem fixed, I’m not recommend to nobody

Karina Dez

Service is not what I paid for

Yesterday I was on the box, my user name is Carol. I have been banned from the site.

I do not know the reason why because I am a respectful person. I do not have problem with anyone on the site. Yesterday there was a discussion on the chatbox between Hans from Veenendal and a Raymond. We we all on the group and heard the threats between the two.

But after awhile I have been banned from the group. I did not participate in the discussion, have not said a word! Not my thing. So I want to know why I can not sign in into the site.

I am very dissapointed because there was no reason for me being banned since I behaved properly. I would like to enter again. Another person who was also on the group her name is Esra, she has also been banned.

I suspect it is the job of a man called Rene from Opmeer who is a racist and loves to discriminate us because of our colors. Esra is a nice person and she always behaves.

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steve p Azp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm Coast, Florida

Cancel account our time

can not sign in to our time. Being blocked out for no reason? and cannot contact them no how. What can i or you do about this?
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User's recommendation: dont use

Rodney F Vmn

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Verified Reviewer

Incorrect charge

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I was charge for renewal when I didn't want account renewed as a paid member. My account didn't have a card setup for charge as well. They used previous card number to access my checking account. I have sent 3 requests since 9-9-2023 to have this refunded. The site is blackpeoplemeet.com
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Loss:
$49

Preferred solution: Full refund

User's recommendation: Not trustworthy

Deborah E Gqt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have been calling for zHOURS and get only a busy signal. Charged after cancellation

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People Media - Have been calling for zHOURS and get only a busy signal. Charged after cancellation
Cancelled subscription, still was charged. Unable to reach customer service. This organization is not trustworthy
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Loss:
$172

Preferred solution: Full refund

User's recommendation: Don’t trust any if their sites

Michael C Lty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Would like to cancel my subscription

Don't know if subscription has been canceled would like to see confirmation that subscription has been canceled and money refunded to account
View full review
Loss:
$18
Cons:
  • Not a very good site

Preferred solution: Full refund

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