David V Ydw

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Verified Reviewer

Cant open my profile

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I opened ourtime app to look at messages and the ourtime safety pledge will not close I can't get past it, call me please. 970.966.3081 David Vidales
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Preferred solution: Open my ourtime site

William P Lyd

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Verified Reviewer

Delete my account

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I thought this was gonna be the site for me but its not theirs barely any people in my area it charges too much and want nothing to do with it
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Loss:
$20
Pros:
  • Are a lot of nice people
Cons:
  • Too much money and barely anyone on here

Preferred solution: I just want my account deleted and want nothing to do with this site

User's recommendation: Choose another site

betty d Cwp

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Verified Reviewer
| map-marker Boca Raton, Florida

I have tried many times to contact Ourtime because I cannot even get to the password page because I keep getting the message that safari cannot open the page because the server stopped working.

o My complaint is that I have paid $ to be on the Ourtime site and I cannot even logg in. I have called them numerous times and sent complaints and the have kept me on the phone 2 different times for 45 minutes each telling me what to do yet it never works.

This happened last November and I did nothing because they kept telling me they would fix it and notify me. In January I had not heard from them so thought I would just give it a try and sure enough it worked. So obviously they did something because I didn't. Now I have the same message again and cannot even logg in but I have sent them messages and nothing happens.

I would like a refund because you cannot deal with this site. Now when you call it is a recording that comes on so you can't talk to anyone unless you want to pay to chat with an agent.

Why should I have to pay them money to get them to fix their own site???If you can help in any way I would appreciate it. Betty Dorsey

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User's recommendation: My recommendation would be, DO NOT JOIN THIS SITE.

Lloyd B Asw

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Verified Reviewer

Monthly payments

You continue taking $28.59 from my banking account when I asked you to discontinue my subscription several months ago but you continue to take money from my account. I will sue you for as much as the law will allow and change my banking account number so you cant make any withdraws, you choice. Im very pissed off with this, so I don't mind paying lawyers fees.
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Loss:
$29
Cons:
  • Do not listen to your requests

Preferred solution: Full refund

User's recommendation: Do not apply

Barbara A Xqj

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Verified Reviewer
| map-marker Villa Rica, Georgia

Not being able to get in touch with customer service for my refund.

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Requesting refund on an account that has been cancelled several times. Please refund my Bank of America account
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User's recommendation: Do not do business with the company at sll

Michael V Dtt

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Verified Reviewer
| map-marker New Hartford, New York

Can’t reset my password for Our Time

You wont accept my old password so that I can manage my account settings and you wont send me an email to help me reset. Ive listened to your recordings for over an hour. Very frustrating. Tomorrow I will instruct my bank to block any withdrawals by you and you will lose what I believe will be many customers in the coming days. Michael Valenta 315-507-****
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User's recommendation: Be prepared to be very frustrated with the new system.

Anonymous
map-marker Newark, New Jersey

I want to unsubscribe on black people meet

I have contacted you guys twice before and you are still trying to take payments off of my credit card..I have reached out to my credit card company to have you guys Blocked..Please take care of this matter ASAP..I No Longer WANT THIS SERVICE ..THANK YOU!!! I WISH TO UNSUBSCRIBE WITH BLACK PEOPLE MEET DATING WEBSITE...
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Gregory H Rwe

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Verified Reviewer

Blackpeople meet site

Please don't renew my account(Ponchohood) on Black people meet. I Can not locate the Account Status on my site under setting . It only has Account Manager. Without Account Status being displayed WHY??? I just rejoined Black People meet today(04/25/2023), and I do not want my automatic renewal to kick-in six month from now. Please advise. Greg
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Cons:
  • Please include additional instructions if your process failed to

Preferred solution: Apology

User's recommendation: Your web page is NOT set-up to indicate Account Status WHY??

Anonymous
map-marker Fort Worth, Texas

I have changed my number

MY NUMBER CHANGED AND I INFORMED YOU ABOUT IT MORE THAN ONCE. I WANT MY MONEY BACK. YOU CAUSE ME TO NOT SIGN ON THE SITE
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Evelyn S Zhk

Cancel my subscription and pictures pls.

Cancel my account and remove pictures. I am in relationship right now. Have to cancel this subscription.
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Preferred solution: Price reduction

User's recommendation: Nothing at all

Anonymous
map-marker Oak Creek, Wisconsin

OurTime

Questions about new format that cant b answered by ur automated system. What ever happened to personal service? !!!
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Mike R Twd

It just doesn’t work. There are sites like AdultsFinder.club that work wonders

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When a man feels *** Peoplemedia scammers are always ready to use this excellent opportunity to fleece them out of their money. All you do on PM is watch fake photos and say No when you are asked for money.

I didnt want to pay for that. I wanted more. I found that something more on

AdultsFinder.club

- I signed up on New Year and I have had the naughtiest and the hottest January ever! It may sound astonishing, but I didnt pay the women.

Of course you have to have an interesting profile and you have to know how to court a woman, but damn it Im no Brad Pitt or Rockfeller but Ive been still having lots of fun.

Ive taken my PM profile down. PM is good only if you want to see sexy photos, but make sure you realize youre exchanging these photos with bots and fakes.

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Loss:
$190

Preferred solution: Full refund

Anonymous
map-marker Baltimore, Maryland

Forgot password system asks fore current password befor accepting new one

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Excellent service by this professional representative for People Media. He was kind, patient and knowledgeable. While my visit took a while to address and correct the password problem, I felt grateful rather than overbearing.
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User's recommendation: One of the best customer service departments I have interacted with.

Bobbie G Rzd

No customer service/ can’t even leave a message

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I want to cancel this account that I didn't even realize I have!!! I havent been on this website in months and months!!! It is too hard to navigate. Please cancel me, and refund my money. I have already opened a dispute with pay pal.
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Loss:
$128
Cons:
  • No customer service

Preferred solution: Full refund

User's recommendation: DO NOT USE THIS SITE!!! It’s aJOKE!!!

Resolved
Cathy M Roq

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Verified Reviewer

Resolved: Cant get on site

Updated by user Nov 28, 2022

Company fixed the issue and I have been provided with partial refund. The issue was my phone number on an old account that i requested be deleted but was not deleted so it wouldn't allow me to verify my new account with MY phone#.

Original review Nov 26, 2022
Nothingno answer . Line on their end They just hung up This is my 5th try for some help. CAN I GET SOME REAL HELP NOW???
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Preferred solution: Help for being able to view my account. I cant access my account even tho i paid the fee